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Warranty Coverage for Metrologic products The warrranty coverage for Metrologic barcode scanner begins with the date of the purchase (see invoice date) and will be valid for the following period: Handscanners: Product Warranty MS5145 Eclipse 3 years MS1690 FocusBT 5 years MS1633 FocusBT 2 years MS1890 Focus 3 years MS3780 Fusion 3 years IS4225 ScanMouse 2 years MS9520/40 Voyager/VoyagerCG 5 years MS9521/41 VoyagerHD 5 years MS9524/44 VoyagerPDF 5 years MS9535 VoyagerBT VoyagerBT with Memory 2 years MS9590 VoyagerGS 5 years Presentation Scanners: Product Warranty MS7220 ArgusSCAN 3 years MS7320 InVista 3 years MS7120/80 Orbit/OrbitCG 3 years MS7820 Solaris 2 years MS3580 QuantumT 3 years MS7580 Genesis 2 years Mobile Computers / MDE: Product Warranty SP5700 OptimusPDA 1 year SP5600/50 OptimusR/OptimusRW 2 years Scanpal 2 years Incounter-Scanners: Product Warranty MS7600 Horizon > 2005 2 years MS7600 Horizon < 2006 3 years MS2122 StratosE 3 years MS23xx StratosH 3 years MS22xx StratosS 3 years MS24xx Stratos 2 years OEM: Product Warranty IS3480 QuantumE 2 years IS4125 ScanQuest 2 years IS220 TwinScanE 2 years IS1650 Focus 2 years Industrial Scanners: Product Warranty IS83/84/85xx HoloTrak 3 years IS77x/87x TECH-Serie 2 years Spare parts, rechargeable batteries and accessories have a 90 days warranty. Rechargeable batteries and the USB adaptor for the Focus BT have a 1 year warranty Repaired scanners have a 90 days warranty time beginning with the invoice date. The normal warranty time is valid when the remaing warranty time of the repaired scanner is shorter than 90 days. Return Material Authorisation Number Procedure: You can download the RMA Form here as HTML RMA Web Form. to fill in and email directly on the screen or as PDF format. Please complete this and return to your supplier distributor or VAR. Please do not return any accessories (Cables, Power Supplies, stands or documentation). If you believe that an accessory is part of the fault please return the part in question and note this on the RMA form. Lastly, please indicate the colour of the scanner you are returning. As we operate an exchange policy we will always exchange with Standard Grey unless otherwise indicated. To assist you with the RMA Process, we have prepared the following flow diagram to guide you through the return process. If this process is followed we are confident that you will receive your exchange product within 14 Days. English: RMA Form ( PDF) France: Demande de RMA ( PDF) RMA HTML Form to send your request online. Fill out the HTML or PDF RMA Form, email/fax it to Metrologic Instruments who will email/fax or send you an RMA number When you receive the RMA number please ensure that it is visible on any goods that you are returning Do NOT return any cables, accessories or manuals Return only those units listed on the RMA form If more than one package being returned, make sure RMA numbers are clearly marked and that it is obvious that more than one package makes up the whole consignment Please keep goods to be repaired under warranty separately from those requiring chargeable repairs

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