|
The ScanPall2 Portable Terminal doesn't come on after the "Power on" key has been pressed.
|
|
Change the batteries or recharge the battery.
|
 |
|
The ScanPall2 Portable Terminal doesn't come on after the batteries have been changed or the battery recharged.
|
|
Check that the replaceable batteries are correctly installed in their compartment and that the compartment (or the rechargeable battery) is properly engaged in the terminal. If the problem persists, contact Technical Support.
|
|
|
The battery icon, indicating the charge state, is empty.
|
|
Change the replaceable batteries or recharge the battery.
|
|
|
No transmission between the ScanPall2 Portable Terminal and the host system (PC or other), via the RS232 port (cable or download cradle).
|
|
Check that the RS232 cable is correctly connected to the host system and to the ScanPall2 Portable Terminal or to the download cradle. For transmission using the download cradle, check that the ScanPall2 Portable Terminal is correctly inserted in its cradle. Check that the communication settings of the host system match those of the ScanPall2 Portable Terminal.
|
|
|
No transmission between the ScanPall2 Portable Terminal and the host system (PC or other), via the high-speed IR transceiver.
|
|
Check that the IR transceiver is correctly connected. Check that the communication settings of the host system match those of the ScanPall2 Portable Terminal. Check that the ScanPall2 Portable Terminal is correctly positioned in the IR transceiver read area (a distance of 5 cm to 100 cm, and a maximum angle of 30°).
|
|
|
The keypad doesn't work correctly.
|
|
Turn off the ScanPall2 Portable Terminal, and then simultaneously press the "7", "9" and "Power on" keys to enter System mode. Select the Test KBD option and carry out the keypad key test. If the problem persists, contact Technical Support.
|
|
|
The scanner doesn't work.
|
|
Check that the symbologies of the codes read are enabled. Check whether the battery icon, indicating the charge state, is empty. If this is the case, change the replaceable batteries or recharge the battery. If the problem persists, contact Technical Support.
|
|
|
