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Omniplanar Inc.
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Corporate Headquarters
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Welcome to the European, Middle East and African Headquarters
For your immediate information:
Please note the following new email adresses for East European countries and the Middle East region:
Info-hotline:
rma@east.europe.metrologic.com
Marketing:
marketing@east.europe.metrologic.com
CustomerOne:
CustomerONE@east.europe.metrologic.com and
RMA Support
: rma@east.europe.metrologic.com
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PLEASE DO NOT RETURN CABLES OR POWER SUPPLIES. IF SENT THEY WILL NOT BE RETURNED:
PLEASE NOTE. METROLOGIC WILL NOT ACCEPT INCOMPLETE RMA FORMS.
Scanner 1
Scanner Model
Serial Number
Pre-Swap Agreement
Standard Repair/Exchange
Warranty
choose Scanner...
Interfaces:
MIC 2
MX001 Industrial
MX005
MX009 USB
MI 951
Other
Hand-Held Scanner
IS 1000
MS 1690 Focus
MS 1633 FocusBT
MS 1890 Focus Imager
IS/MS 4200
MS 3780 Fusion
MS 5145 Eclipse
MS 6130 Wireless
MS 6220 Pulsar L
MS 6220 Pulsar C
MS 6720
MS 900 (951/941) Series
MS 9520 Voyager
MS 9521 Voyager
MS 9540 Voyager CG
MS 9541 Voyager
MS 9530 RF Voyager
MS 9535 Voyager BT
MS 9535 Voyager BT Memory
MI 9535-538 BT Charger USB
MI 9535-541 BT Charger RS232
MI 9535-547 BT Charger KBW
MS 9544 Voyager PDF
MS 9590 VoyagerGS
Presentation Scanner
MS 3580 QuantumT
MS 6520 Cubit
MS 700 Series
MS 7120 Orbit
MS 7180 OrbitCG
MS 7220 Argusscan
MS 7320 Invista
MS 7580 Genesis
MS 7820 Solaris
Incounter Scanner
MS 860 i
MS 7600 Horizon
Industrial Scanner
IS 220 TwinScan
Tech 7
Tech 8
Tech 10
Bi-Optic
MS 2020 Stratos
MS 2021 Stratos
MS 2022 Stratos
MS 2122 StratosE
MS 232x StratosH
MS 2400 Stratos
HoloTrak
IS 8300
IS 8400
IS 8500
IS 8540
IS 8550
Portable Data Terminal
SP5700 OptimusPDA
SP5650 OptimusRW
SP5600 OptimusR
SP5535 OptimusSBT
SP5500 OptimusS
Scanpal 2
Scanpal 2 RF 8100
OEM ScanEngines
IS 1650
IS 3480 OuantumE
IS 41xx ScanQuest
IS 4920 Area Engine
IS 6520 OmniQuest
Unknown
Interface
choose Interface...
Undecoded - 00
USB – 07
OCIA – 09
IBM – 11
Laser Emulation – 15
RS 232 – 41
Keyboard Wedge – 47
Stand-Alone Wedge – 48
Wireless
Bluetooth
WiFi
Unknown
Revision
Colour
Scanner Colour...
White
Light grey
Dark grey
Black
Other
Yes
No
Yes
No
Yes
No
Fault Description: (please tick)
3 beeps on power up
Continuous razz tone on power up
Razz tone and green LED flash at power up
Razz tone, red and greens LED’s flash at power up
Fault comments:
Scanner 2
Scanner Model
Serial Number
Pre-Swap Agreement
Standard Repair/Exchange
Warranty
choose Scanner...
Interfaces:
MIC 2
MX001 Industrial
MX005
MX009 USB
MI 951
Other
Hand-Held Scanner
IS 1000
MS 1690 Focus
MS 1633 FocusBT
MS 1890 Focus Imager
IS/MS 4200
MS 3780 Fusion
MS 5145 Eclipse
MS 6130 Wireless
MS 6220 Pulsar L
MS 6220 Pulsar C
MS 6720
MS 900 (951/941) Series
MS 9520 Voyager
MS 9521 Voyager
MS 9540 Voyager CG
MS 9541 Voyager
MS 9530 RF Voyager
MS 9535 Voyager BT
MS 9535 Voyager BT Memory
MI 9535-538 BT Charger USB
MI 9535-541 BT Charger RS232
MI 9535-547 BT Charger KBW
MS 9544 Voyager PDF
MS 9590 VoyagerGS
Presentation Scanner
MS 3580 QuantumT
MS 6520 Cubit
MS 700 Series
MS 7120 Orbit
MS 7180 OrbitCG
MS 7220 Argusscan
MS 7320 Invista
MS 7580 Genesis
MS 7820 Solaris
Incounter Scanner
MS 860 i
MS 7600 Horizon
Industrial Scanner
IS 220 TwinScan
Tech 7
Tech 8
Tech 10
Bi-Optic
MS 2020 Stratos
MS 2021 Stratos
MS 2022 Stratos
MS 2122 StratosE
MS 232x StratosH
MS 2400 Stratos
HoloTrak
IS 8300
IS 8400
IS 8500
IS 8540
IS 8550
Portable Data Terminal
SP5700 OptimusPDA
SP5650 OptimusRW
SP5600 OptimusR
SP5535 OptimusSBT
SP5500 OptimusS
Scanpal 2
Scanpal 2 RF 8100
OEM ScanEngines
IS 1650
IS 3480 OuantumE
IS 41xx ScanQuest
IS 4920 Area Engine
IS 6520 OmniQuest
Unknown
Interface
choose Interface...
Undecoded - 00
USB – 07
OCIA – 09
IBM – 11
Laser Emulation – 15
RS 232 – 41
Keyboard Wedge – 47
Stand-Alone Wedge – 48
Wireless
Bluetooth
WiFi
Unknown
Revision
Colour
Scanner Colour...
White
Light grey
Dark grey
Black
Other
Yes
No
Yes
No
Yes
No
Fault Description: (please tick)
3 beeps on power up
Continuous razz tone on power up
Razz tone and green LED flash at power up
Razz tone, red and greens LED’s flash at power up
Fault comments:
Scanner 3
Scanner Model
Serial Number
Pre-Swap Agreement
Standard Repair/Exchange
Warranty
choose Scanner...
Interfaces:
MIC 2
MX001 Industrial
MX005
MX009 USB
MI 951
Other
Hand-Held Scanner
IS 1000
MS 1690 Focus
MS 1633 FocusBT
MS 1890 Focus Imager
IS/MS 4200
MS 3780 Fusion
MS 5145 Eclipse
MS 6130 Wireless
MS 6220 Pulsar L
MS 6220 Pulsar C
MS 6720
MS 900 (951/941) Series
MS 9520 Voyager
MS 9521 Voyager
MS 9540 Voyager CG
MS 9541 Voyager
MS 9530 RF Voyager
MS 9535 Voyager BT
MS 9535 Voyager BT Memory
MI 9535-538 BT Charger USB
MI 9535-541 BT Charger RS232
MI 9535-547 BT Charger KBW
MS 9544 Voyager PDF
MS 9590 VoyagerGS
Presentation Scanner
MS 3580 QuantumT
MS 6520 Cubit
MS 700 Series
MS 7120 Orbit
MS 7180 OrbitCG
MS 7220 Argusscan
MS 7320 Invista
MS 7580 Genesis
MS 7820 Solaris
Incounter Scanner
MS 860 i
MS 7600 Horizon
Industrial Scanner
IS 220 TwinScan
Tech 7
Tech 8
Tech 10
Bi-Optic
MS 2020 Stratos
MS 2021 Stratos
MS 2022 Stratos
MS 2122 StratosE
MS 232x StratosH
MS 2400 Stratos
HoloTrak
IS 8300
IS 8400
IS 8500
IS 8540
IS 8550
Portable Data Terminal
SP5700 OptimusPDA
SP5650 OptimusRW
SP5600 OptimusR
SP5535 OptimusSBT
SP5500 OptimusS
Scanpal 2
Scanpal 2 RF 8100
OEM ScanEngines
IS 1650
IS 3480 OuantumE
IS 41xx ScanQuest
IS 4920 Area Engine
IS 6520 OmniQuest
Unknown
Interface
choose Interface...
Undecoded - 00
USB – 07
OCIA – 09
IBM – 11
Laser Emulation – 15
RS 232 – 41
Keyboard Wedge – 47
Stand-Alone Wedge – 48
Wireless
Bluetooth
WiFi
Unknown
Revision
Colour
Scanner Colour...
White
Light grey
Dark grey
Black
Other
Yes
No
Yes
No
Yes
No
Fault Description: (please tick)
3 beeps on power up
Continuous razz tone on power up
Razz tone and green LED flash at power up
Razz tone, red and greens LED’s flash at power up
Fault comments:
Scanner 4
Scanner Model
Serial Number
Pre-Swap Agreement
Standard Repair/Exchange
Warranty
choose Scanner...
Interfaces:
MIC 2
MX001 Industrial
MX005
MX009 USB
MI 951
Other
Hand-Held Scanner
IS 1000
MS 1690 Focus
MS 1633 FocusBT
MS 1890 Focus Imager
IS/MS 4200
MS 3780 Fusion
MS 5145 Eclipse
MS 6130 Wireless
MS 6220 Pulsar L
MS 6220 Pulsar C
MS 6720
MS 900 (951/941) Series
MS 9520 Voyager
MS 9521 Voyager
MS 9540 Voyager CG
MS 9541 Voyager
MS 9530 RF Voyager
MS 9535 Voyager BT
MS 9535 Voyager BT Memory
MI 9535-538 BT Charger USB
MI 9535-541 BT Charger RS232
MI 9535-547 BT Charger KBW
MS 9544 Voyager PDF
MS 9590 VoyagerGS
Presentation Scanner
MS 3580 QuantumT
MS 6520 Cubit
MS 700 Series
MS 7120 Orbit
MS 7180 OrbitCG
MS 7220 Argusscan
MS 7320 Invista
MS 7580 Genesis
MS 7820 Solaris
Incounter Scanner
MS 860 i
MS 7600 Horizon
Industrial Scanner
IS 220 TwinScan
Tech 7
Tech 8
Tech 10
Bi-Optic
MS 2020 Stratos
MS 2021 Stratos
MS 2022 Stratos
MS 2122 StratosE
MS 232x StratosH
MS 2400 Stratos
HoloTrak
IS 8300
IS 8400
IS 8500
IS 8540
IS 8550
Portable Data Terminal
SP5700 OptimusPDA
SP5650 OptimusRW
SP5600 OptimusR
SP5535 OptimusSBT
SP5500 OptimusS
Scanpal 2
Scanpal 2 RF 8100
OEM ScanEngines
IS 1650
IS 3480 OuantumE
IS 41xx ScanQuest
IS 4920 Area Engine
IS 6520 OmniQuest
Unknown
Interface
choose Interface...
Undecoded - 00
USB – 07
OCIA – 09
IBM – 11
Laser Emulation – 15
RS 232 – 41
Keyboard Wedge – 47
Stand-Alone Wedge – 48
Wireless
Bluetooth
WiFi
Unknown
Revision
Colour
Scanner Colour...
White
Light grey
Dark grey
Black
Other
Yes
No
Yes
No
Yes
No
Fault Description: (please tick)
3 beeps on power up
Continuous razz tone on power up
Razz tone and green LED flash at power up
Razz tone, red and greens LED’s flash at power up
Fault comments:
Scanner 5
Scanner Model
Serial Number
Pre-Swap Agreement
Standard Repair/Exchange
Warranty
choose Scanner...
Interfaces:
MIC 2
MX001 Industrial
MX005
MX009 USB
MI 951
Other
Hand-Held Scanner
IS 1000
MS 1690 Focus
MS 1633 FocusBT
MS 1890 Focus Imager
IS/MS 4200
MS 3780 Fusion
MS 5145 Eclipse
MS 6130 Wireless
MS 6220 Pulsar L
MS 6220 Pulsar C
MS 6720
MS 900 (951/941) Series
MS 9520 Voyager
MS 9521 Voyager
MS 9540 Voyager CG
MS 9541 Voyager
MS 9530 RF Voyager
MS 9535 Voyager BT
MS 9535 Voyager BT Memory
MI 9535-538 BT Charger USB
MI 9535-541 BT Charger RS232
MI 9535-547 BT Charger KBW
MS 9544 Voyager PDF
MS 9590 VoyagerGS
Presentation Scanner
MS 3580 QuantumT
MS 6520 Cubit
MS 700 Series
MS 7120 Orbit
MS 7180 OrbitCG
MS 7220 Argusscan
MS 7320 Invista
MS 7580 Genesis
MS 7820 Solaris
Incounter Scanner
MS 860 i
MS 7600 Horizon
Industrial Scanner
IS 220 TwinScan
Tech 7
Tech 8
Tech 10
Bi-Optic
MS 2020 Stratos
MS 2021 Stratos
MS 2022 Stratos
MS 2122 StratosE
MS 232x StratosH
MS 2400 Stratos
HoloTrak
IS 8300
IS 8400
IS 8500
IS 8540
IS 8550
Portable Data Terminal
SP5700 OptimusPDA
SP5650 OptimusRW
SP5600 OptimusR
SP5535 OptimusSBT
SP5500 OptimusS
Scanpal 2
Scanpal 2 RF 8100
OEM ScanEngines
IS 1650
IS 3480 OuantumE
IS 41xx ScanQuest
IS 4920 Area Engine
IS 6520 OmniQuest
Unknown
Interface
choose Interface...
Undecoded - 00
USB – 07
OCIA – 09
IBM – 11
Laser Emulation – 15
RS 232 – 41
Keyboard Wedge – 47
Stand-Alone Wedge – 48
Wireless
Bluetooth
WiFi
Unknown
Revision
Colour
Scanner Colour...
White
Light grey
Dark grey
Black
Other
Yes
No
Yes
No
Yes
No
Fault Description: (please tick)
3 beeps on power up
Continuous razz tone on power up
Razz tone and green LED flash at power up
Razz tone, red and greens LED’s flash at power up
Fault comments:
Scanner 6
Scanner Model
Serial Number
Pre-Swap Agreement
Standard Repair/Exchange
Warranty
choose Scanner...
Interfaces:
MIC 2
MX001 Industrial
MX005
MX009 USB
MI 951
Other
Hand-Held Scanner
IS 1000
MS 1690 Focus
MS 1633 FocusBT
MS 1890 Focus Imager
IS/MS 4200
MS 3780 Fusion
MS 5145 Eclipse
MS 6130 Wireless
MS 6220 Pulsar L
MS 6220 Pulsar C
MS 6720
MS 900 (951/941) Series
MS 9520 Voyager
MS 9521 Voyager
MS 9540 Voyager CG
MS 9541 Voyager
MS 9530 RF Voyager
MS 9535 Voyager BT
MS 9535 Voyager BT Memory
MI 9535-538 BT Charger USB
MI 9535-541 BT Charger RS232
MI 9535-547 BT Charger KBW
MS 9544 Voyager PDF
MS 9590 VoyagerGS
Presentation Scanner
MS 3580 QuantumT
MS 6520 Cubit
MS 700 Series
MS 7120 Orbit
MS 7180 OrbitCG
MS 7220 Argusscan
MS 7320 Invista
MS 7580 Genesis
MS 7820 Solaris
Incounter Scanner
MS 860 i
MS 7600 Horizon
Industrial Scanner
IS 220 TwinScan
Tech 7
Tech 8
Tech 10
Bi-Optic
MS 2020 Stratos
MS 2021 Stratos
MS 2022 Stratos
MS 2122 StratosE
MS 232x StratosH
MS 2400 Stratos
HoloTrak
IS 8300
IS 8400
IS 8500
IS 8540
IS 8550
Portable Data Terminal
SP5700 OptimusPDA
SP5650 OptimusRW
SP5600 OptimusR
SP5535 OptimusSBT
SP5500 OptimusS
Scanpal 2
Scanpal 2 RF 8100
OEM ScanEngines
IS 1650
IS 3480 OuantumE
IS 41xx ScanQuest
IS 4920 Area Engine
IS 6520 OmniQuest
Unknown
Interface
choose Interface...
Undecoded - 00
USB – 07
OCIA – 09
IBM – 11
Laser Emulation – 15
RS 232 – 41
Keyboard Wedge – 47
Stand-Alone Wedge – 48
Wireless
Bluetooth
WiFi
Unknown
Revision
Colour
Scanner Colour...
White
Light grey
Dark grey
Black
Other
Yes
No
Yes
No
Yes
No
Fault Description: (please tick)
3 beeps on power up
Continuous razz tone on power up
Razz tone and green LED flash at power up
Razz tone, red and greens LED’s flash at power up
Fault comments:
Please print your RMA request before emailing it to Metrologic Instruments
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